Showing posts with label problems. Show all posts
Showing posts with label problems. Show all posts

Monday, May 17, 2010

Microsoft Office Communicator 2005 not installing from Network Share: This installation was interrupted




I have encountered problems launching the MSI to install Microsoft Office Communicator 2005. The installation fails prematurely. This problem occurred while installing from a network share but may also occur when installing locally. Typically the installation is halted by an error stating that the installation was interrupted.

PROBLEM: Microsoft Office Communicator 2005 installation fails and doesn’t not complete when installing from a network share or from the local machine.

ERROR MESSAGE: "This installation was interrupted. No Changes were made to your computer system. Please try running this installation again."

SOLUTION: Copy the installation folder to the local disk and install from there.

If that does not work, search the computer for Windows Update patch KB974571 and remove it if found.

WALK-THROUGH:

1. Copy the installation folder to the local drive.
2. Click "Start" then click "Control Panel"
3. Now double click "Add/Remove Programs"
4. Scan through Add/Remove until you see the patch KB974571 *NOTE You may need to click "Show Updates" at the top of the window.
5. Once you see the patch, uninstall it by choosing "Uninstall"
6. Reboot the computer.
7. Now, try installing Communicator again.
8. Issue resolved.



Thursday, May 13, 2010

.NET Framework 3.0 Service Pack 2 Update for Windows Server 2003 and Windows XP - KB976570 FAILED



FAILED Installation

PROBLEM:

Error Code #1: Installation Failure: Windows failed to install the following update with error 0x80070643: Microsoft .NET Framework 3.0 Service Pack 2 Update for Windows Server 2003 and Windows XP x86 (KB976570).

Error Code #2: Event ID:11720 Microsoft Fix it 50123 -- Error 1720. There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor. Custom action RUN_32_PARSEARG script error -2146827859, Microsoft VBScript runtime error: ActiveX component can't create object: 'wscript.shell'

SOLUTION: I have encountered this mutiple times using Windows Update via WSUS on XP SP2 / SP3. The solution to fix this is to register the following dll files:
regsvr32 vbscript

regsvr32 wshom.ocx

WALKTHROUGH:
1. Click "Start" then "Run"
2. Type "regsvr32 vbscript" (without quotes)
3. Press Enter
4. Type "regsvr32 wshom.ocx" (without quotes)
5. Press Enter
6. Now try installing the patch.

Issue Resolved.

Information about the patch: http://support.microsoft.com/kb/976570